- Call/Text: +(303) 990-5051
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Our agency is independent so we have the freedom to shop the market for you, to find you the right coverage at the best price. We consider ourselves your insurance concierge so for any questions or updates, just call our expert, licensed service team. Welcome to aboard!
Who do I call for questions about my policy?
Our world class service team is ready for your questions once you have a new policy. Our Insurance’s fully licensed agents are trained to handle almost any insurance question you might have. Got a question about billing? Want to add a new car to your policy? Need to file a claim?
Just reach out to our service team:
I had an accident, what do I do?
If an unexpected accident happens, or you have damage to your home, our service team is your personal insurance concierge. Before you call your insurance company, reach out to us. We’ll review the loss, see if a claim is your best option and advocate on your behalf throughout the entire process.
I’ve decided I need to file a claim, what now?
Let our service team file it for you!
Just be sure to contain the damage to minimize your loss. For example, if you have a water leak, shut off the water. If there’s a hole in your roof, have it covered with a tarp. We’ll make sure your claims process is handled quickly and easily.
Call our dedicated Claims Report Line at 866.260.5151 for the fastest service or visit our Claims page.
My rates went up, how did this happen and how can I fix it?
A number factors can alter your policy midterm, or at renewal. Our service team can investigate any rate change, explain what happened, and act quickly to resolve the matter. If the policy no longer works for you, we can shop the market and find other options that meet your needs. Just call us (303) 990-5051!
Cardpointe is a very powerful, comprehensive and easy-to-use platform that allows merchants to simply process credit card payments, manage transactions, access detailed reports, complete the PCI Self-Assessment Questionnaire, set up billing plans, and more. In order to setup your Cardpointe account you will need to follow the steps below:
Give a shout to our Merchants Solutions team if you'd like to make changes to your existing merchant account.
Business Hours: 24/7
When prompted, say "CardPointe Support" to connect with the CardPointe Support team.
Reach out to the CardPointe Support team if you need assistance with a product from the CardPointe suite.
Business Hours: 8:30 a.m. to 9:00 p.m. ET
Emergency Support: After 9:00 p.m. ET
If you use a software platform that is integrated with CardConnect, our ISV Merchant Support team can answer your questions!
Business Hours: 8:30 a.m. to 5:30 p.m. ET
Emergency Support: After 5:30 p.m. ET
Get in touch with the Integration Support team if you have questions about our APIs, or need help integrating our Gateway, Devices or Hosted iFrame Tokenizer.
If you're currently a Partner, please contact email@example.com for your API and integration-specific questions.
Contact the ISV Support team if you’re one of our integrated software partners and have questions about our APIs, Bolt, or accessing CoPilot, our customer and account management application.
The Partner Solutions team is dedicated to helping our sales partners and agents with any questions related to any of the services we offer, the CardPointe platform and navigating our partner portal CoPilot, for access to things like residual reporting.
The POS Hotline is your dedicated support team for merchant activations. Contact the POS Hotline for
Business Hours: 8:30 a.m. to 8:00 p.m. ET
If none of these fit your needs, please email firstname.lastname@example.org with your inquiry.